Summary
In many ways, MetLife’s refusal to provide requested information was the reason for my book.
They fought requests from the EEOC, my attorneys, briefs to the Northern District of Georgia, the Eleventh Circuit Court of Appeals, and ultimately, US Supreme Court. I was in the process of putting this website together when I realized I had much of the following information all along.
Even if we put aside the facts that I was the longest-tenured rep of color, only one in the southeastern United States and asked to work assignments based on my race, I lagged behind each of my peers in every category where data was available.
*The past can be a pretty good indicator of the future
**Renewing a piece of business paid 17.5 basis points on the premium and was capped at $5,000 per customer.
DATA FOR THE ABOVE TABLE CAN BE FOUND IN THE ATTACHMENTS BELOW
Brokerage Firm Listing
Most reps who sell employee benefits work with wholesalers to target clients. At MetLife, management decided the assignments.
Customer List by Rep
Existing customers not only offer a higher probability for new sales, but their annual renewal provides compensation.