Summary

In many ways, MetLife’s refusal to provide the requested information was the reason for my book.

They fought requests from the Equal Employment and Opportunity Commission, my attorneys, briefs to the Northern District of Georgia, the Eleventh Circuit Court of Appeals, and ultimately the US Supreme Court.
 
I was in the process of putting this website together when I realized I had much of the following information all along. Even if we put aside the facts that I was the longest-tenured rep of color, was the only one in the southeastern United States, and was asked to work assignments based on my race, I lagged behind each of my peers in every category where data was available.

*The past can be a pretty good indicator of the future

**Renewing a piece of business paid 17.5 basis points on the premium and was capped at $5,000 per customer.


DATA FOR THE ABOVE TABLE CAN BE FOUND IN THE ATTACHMENTS BELOW

Brokerage Firm Listing

Most reps who sell employee benefits work with wholesalers to target clients. At MetLife, management decided the assignments. 

Agency Contact List

As a general rule, bigger agencies need more support staff.

Customer List by Rep

Existing customers not only offer a higher probability for new sales, but their annual renewal provides compensation.
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